WE ARE CURRENTLY TRIALING FEDEX AND ARE USING THEM FOR MOST 48 HOUR AND 24 HOUR SERVICES. THE COSTS HAVE BEEN BROUGHT DOWN TO £5.99 FOR 48HOUR (ECONOMY) AND £6.99 (NEXT DAY). WE WILL STILL USE PARCELFORCE FOR HIGHLANDS AND ISLANDS.
We use Parcelforce 48 as our standard shipping service. If you are after speedier deliveries then you can choose Parcelforce 24 or Parcelforce AM (sorry, neither of the faster services are available in the Highlands & Islands). There is no surcharge for mainland UK deliveries (including the Highlands of Scotland and the Isle of Skye) but off shore and Northern Ireland destinations incur a surcharge of £8.50 per consignment although single bottles can be sent with our Standard Service.
Deliveries will be charged according to the schedule below. We have attempted to cover all options where we can.
Delivery times may be affected if there are unforeseen circumstances. Please note the availability shown for each product in the Product Details page is real-time but on rare occasions during particularly busy periods items do run out-of-stock.
For your security, the courier's paperwork must be signed, either at the recipients address or a neighbouring address in order to acknowledge receipt of the Products.
A Delivery Note detailing the Products supplied by Drambusters will be stored in one of your delivered parcel/s, and this is your proof of delivery.
If our courier attempts delivery at the delivery address, specified in the order, or as a fall-back attempts delivery with a neighbour but cannot deliver the Products, the courier will retain the Products and will leave a calling card with a Customer Services telephone number for you to call in order to arrange re-delivery. Please note that the courier company can only arrange a specific re-delivery date, and cannot arrange a specific re-delivery time. If you give us your mobile number, SMS messages will be sent during the transit of your parcel.
The products will be returned to our Collection Depot if they have not been collected from the courier. For returned orders only the cost of the products ordered is refunded less the cost of returning the order.